Over my tennancy, they have been very unreliable. Ignoring requests of maintenance (waited 6 months for the oven to be fixed, 3 for the dishwasher).
At the end of the lease, it's been 4 weeks and they still haven't returned my bond. No issues were found in the inspection, won't return phone calls or emails.
They also tried to undercut our bond, saying we paid less than the actual amount.They constantly change the property managers and do not notify you. Also spent 3 months calling reception for our manager and leaving messages with them, only to be told he stopped working for them before we started contacting him.
This person wrote the review because of poor customer service of maintenance work from Rental Express. Reviewer claimed that he or she wants Rental Express to offer any options to resolve the issue.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Rental Express for you to read. This information may help you with your purchase decision.